Your personal data and the privacy safeguards used by Aura Living

Clear data practices

We describe our approach to handling data in clear, accessible terms. You can contact us at [email protected]

How we use information

We use your information to deliver our services, enhance the platform and meet applicable legal and regulatory obligations.

Information rights

You can contact us whenever needed to ask for access to, updates to or removal of your personal information.

Protecting information

Reasonable technical and organisational controls are in place to protect your information, although no security measure can provide complete protection.

1. Information collected

We may obtain technical details, including your IP address, device information and browser characteristics, together with any information you voluntarily submit.

2. Grounds for processing

Based on the situation, we may handle information with your permission, where Aura Living has a legitimate interest, or where processing is required by law.

3. When data is shared

When appropriate, data may be shared with service providers, dependable suppliers or public authorities that are legally entitled to receive it.

4. Cookie usage

Cookies support essential features and help us understand platform usage. You can turn them off through your browser preferences.

5. How long we retain data

We keep personal data only for as long as it is necessary for the purposes set out in this policy, except where a longer retention period is required by law.

6. Cross-border data transfers

For international data movements, we rely on suitable legal safeguards and protective security measures.

7. Links to other websites

Links to third-party websites do not make us responsible for their content, security arrangements or privacy policies.

8. Policy updates

We may revise this policy from time to time to reflect service developments or changes in applicable legislation.

Privacy choices and rights

Where permitted by applicable law, you can ask to access, amend, erase, restrict or transfer your personal data, withdraw consent and submit a complaint.